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How have electronic health records, patient portals, digital health tools, and artificial intelligence changed healthcare over the past 20 years? In this presentation from the Cape Cod Technology Council's First Friday speaker series, Katy O'Connell of Community Health Center explores the evolution of healthcare technology and its impact on patients, providers, and healthcare organizations. Drawing on two decades of experience at Community Health Center, Katy traces the organization's digital transformation, from its first electronic health record system in 2006 and implementation of Epic in 2014 to expanded health information sharing, online patient services, digital navigation, and emerging applications of artificial intelligence.
